frequently asked questions

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What is the Titan Stability Program?

The Titan Stability Program is a structured home support service designed to help homeowners maintain a safer, more functional, and more predictable home environment over time. Rather than waiting for small issues to become larger problems, the program provides scheduled visits, documented observations, and practical in-scope support focused on home stability.

Who is this program for?

The program is designed for homeowners who want calm, consistent oversight of the home. It can be especially helpful for:
  • older adults aging in place
  • busy homeowners who want another layer of structure and follow-through
  • adult children or family coordinators helping oversee a parent’s home
  • households that benefit from routine check-ins and small preventive support

Is this the same as hiring a handyman?

Not exactly. Titan does provide one-time handyman and installation services, but the Stability Program is different. It is built around scheduled visits, structured walkthroughs, documented watch items, and ongoing oversight. The goal is not just to complete a task when something goes wrong, but to help reduce stress through predictability, documentation, and preventative support.

What happens during a stability visit?

A typical visit follows a repeatable structure:
  1. arrival and visit intent
  2. structured walkthrough of key home areas
  3. completion of in-scope small tasks or adjustments
  4. closeout notes, watch items, and next-step observations
Depending on the tier, the visit may also include task logging, family-facing summaries, or broader written stability notes.

What kinds of things do you look for?

Visits may include general observation of:
  • entry and basic household safety
  • high-use areas like kitchens, bathrooms, stairs, and hallways
  • minor wear, loose items, or small issues that should be watched
  • Simple home function concerns that can be addressed early
  • basic tech or home support items, when included in scope
The purpose is to identify concerns early and create a more organized picture of the home over time.

What kinds of tasks are included?

Included tasks are generally small, non-licensed, in-scope items that support household stability. 
Examples may include:
  • minor adjustments
  • tightening loose hardware
  • replacing simple household items
  • Basic mounting or installation tasks within scope
  • light home-support tasks completed during the scheduled visit
Titan always confirms the final scope.

What is not included?

The program does not replace licensed contractors or specialty trades. Titan does not perform work that legally requires a licensed plumber, electrician, HVAC technician, or other licensed trade professional unless properly subcontracted or referred out. Large repairs, renovation work, emergency response, hazardous conditions, or specialty service calls are outside the normal stability visit scope.

Do you offer emergency service?

The Stability Program is not an emergency service. It is designed around structured, scheduled support and preventative oversight. If there is an urgent safety issue, active leak, electrical hazard, medical emergency, or other immediate concern, the appropriate emergency or licensed professional should be contacted right away.

What are the program tiers?

Titan offers three tiers:
Watch
Designed for homeowners who want periodic structured check-ins and documented watch items.
Support
Adds more ongoing support, task logging, and optional family-facing summaries.
Shield
Provides the most complete level of structured oversight, including written stability summaries and annual review support.
Tier details can be reviewed during the consultation so the right fit can be selected based on the household’s needs.

Is there a contract?

The program is positioned as a structured monthly support service, generally on a month-to-month basis unless otherwise stated in enrollment materials. The goal is to provide predictability without making the process feel heavy or complicated.

Can a family member coordinate service?

Yes. The program can be set up either directly with the homeowner or with a family coordinator helping oversee the home. Where appropriate and authorized, Titan can send summaries or updates to a designated family contact.

Will I receive documentation after visits?

Yes. Documentation depends on the selected tier but may include the following:
  • checklist completion
  • watch items
  • task log
  • family summary
  • written stability summary
  • annual review notes
This documentation helps create continuity from one visit to the next.

Is this only for seniors?

No. While the program can be a strong fit for aging-in-place support, it is not only for seniors. It is for any homeowner who values structured support, calm oversight, and a more preventative approach to home care.

Can I still book one-time services?

Yes. Titan still offers one-time service options such as handyman support, TV mounting, furniture assembly, and exterior service work where applicable. The Stability Program is simply a more structured option for households that want recurring oversight rather than one-time help only.

How is pricing handled?

Pricing is based on tier, visit structure, and scope. One-time services and out-of-scope tasks are quoted separately as needed. Titan aims to keep pricing clear and predictable, with final details confirmed after consultation and intake.

What happens at the consultation?

The consultation is used to understand the home, the household’s priorities, and whether Watch, Support, or Shield is the best fit. It is also the time to review oversight areas, scheduling preferences, communication preferences, and whether a family coordinator will be involved.


How do I get started?

The best first step is to request a stability consultation. From there, Titan can review the home’s needs, recommend the right tier, and explain next steps for enrollment and the first structured visit.
"Titan proudly serves the greater Grand Rapids area, including Wyoming, Kentwood, and Grandville. We typically schedule installation visits within 3–5 business days, with morning and afternoon windows available to fit your schedule."
Titan provides all professional-grade tools, levels, and standard fasteners. For TV mounts, you can provide your own bracket*, or we can supply a high-quality tilting or full-motion mount for an additional fee. Just let us know your preference when requesting a quote!. 


*Please note that Titan cannot be responsible for the quality or sturdiness of your own mount or supplies.

"We provide transparent, project-based flat rates. For TV mounting, pricing depends on the screen size and wall material (drywall, brick, etc.). For furniture, if you send us a link to the item, we can usually provide a firm quote before we arrive."
Yes, we can install on brick or stone, and we will assess heat clearance to ensure your electronics stay safe.
Absolutely. We handle patio sets, gazebos, and outdoor storage sheds as well.
🧰 Handyman
Best for small to medium jobs
A handyman handles a wide range of minor repairs and maintenance tasks around the home. They are ideal for quick, single-day jobs that don’t require permits or large crews.
✔ Typical Handyman Services
  • TV mounting
  • Furniture assembly
  • Minor drywall patching
  • Small painting touch-ups
  • Gutter cleaning
  • Basic landscaping cleanup
  • Pressure washing
  • Weatherstripping/small door fixes
  • Replacing light fixtures (non-permitted electrical)
  • Fixing or installing shelves
  • Minor fence repairs
💡 Key Traits
  • Lower cost
  • Faster turnaround
  • No building permits required
  • Usually, a single technician
🏗 General Contractor
Best for large projects
A general contractor (GC) oversees major construction or renovation projects. They often manage multiple subcontractors and ensure the project meets building codes.
✔ Typical General Contractor Services
  • Kitchen or bathroom remodels
  • Home additions
  • Roofing and major exterior work
  • Deck construction
  • Structural repairs
  • Whole-home renovations
  • Permit-required electrical or plumbing
  • Window/door replacement at scale
💡 Key Traits
  • Higher cost due to scale
  • Longer timelines
  • Requires permits and inspections
  • Manages plumbers, electricians, carpenters, etc.