Effective Date: 03/16/2026
Titan Home & Exterior Services (“Titan,” “we,” “our,” or “us”) values your privacy. This Privacy Statement explains what information we may collect through this website, how we use it, how we may share it, and the choices you may have.
FTC business guidance recommends that businesses know what personal information they collect, keep only what they need, protect what they retain, and properly dispose of information they no longer need.
Depending on how you use the website, Titan may collect information such as:
your name
phone number
email address
service address or ZIP code
homeowner or coordinator status
plan or service interest
scheduling preferences
notes you submit through contact or consultation forms
If you contact us directly, we may also keep records of your message and our response.
Like many websites, basic technical information may be collected automatically through the website or hosting platform, such as:
IP address
browser type
device type
operating system
pages visited
date and time of access
referring website or source
Websites commonly use cookies or similar technologies for site functionality, performance, analytics, or security. FTC privacy materials note that websites may automatically collect technical visit information and may use cookies to understand page usage.
Titan may use the collected information to
respond to inquiries
schedule consultations or services
provide requested information
evaluate service needs and fit
send service-related communications
improve website usability and performance
maintain records related to customer service and business operations
send promotional or marketing communications where permitted and where you have not opted out
Titan does not sell your personal information.
We may share information only as reasonably necessary to operate the business, such as with:
website hosting or website platform providers
email, phone, or messaging service providers
scheduling, payment, CRM, or automation tools
contractors or service partners when needed to respond to a specific request
legal, insurance, or regulatory parties when required by law or to protect rights and safety
We may also disclose information when necessary to comply with legal obligations, enforce our terms, prevent fraud, or protect Titan, our customers, or others.
If you receive promotional emails from Titan, you may opt out of future marketing emails at any time. The CAN-SPAM Act requires commercial emails to avoid misleading header information, use accurate subject lines, identify the sender, provide a valid postal address, and include a way to unsubscribe.
Service-related communications, appointment confirmations, responses to your inquiry, or transaction-related messages may still be sent as needed, even if you opt out of promotional marketing.
If you provide your phone number, Titan may contact you by call or text regarding your inquiry, consultation, scheduling, visit coordination, or customer service follow-up, subject to your preferences and applicable law.
Message and data rates may apply depending on your carrier and plan.
Titan takes reasonable steps to protect the information we collect and keep. FTC guidance for businesses emphasizes scaling down data collection, protecting retained information, and planning ahead for security incidents.
However, no website, form submission, email system, or electronic storage method can be guaranteed fully secure. For that reason, Titan cannot guarantee the absolute security of transmitted or stored information.
Titan may keep personal information only for as long as reasonably necessary for customer service, scheduling, recordkeeping, legal, tax, insurance, operational, or dispute resolution purposes.
We may delete or anonymize information when it is no longer reasonably needed, subject to legal or operational retention needs.
This website is not directed to children under 13, and Titan does not knowingly collect personal information online from children under 13 through the website.
This website may use or link to third-party tools, platforms, or websites, including maps, forms, social media, email services, payment tools, or analytics services. Those third parties may collect information according to their own privacy policies and terms.
Titan is not responsible for the privacy or content practices of third-party websites or services.
You may contact Titan to:
Request access to the personal information you submitted through the site
Request correction of inaccurate information
Request deletion of information where appropriate
opt out of promotional email communications
ask questions about Titan’s privacy practices
Titan will review and respond to reasonable requests consistent with applicable law and business recordkeeping needs.
Privacy laws can vary depending on where your website visitors live and what information is collected. If Titan’s data practices, customer base, or advertising activity expand, additional state-specific privacy disclosures may be needed.
Titan may update this Privacy Statement from time to time. Any updates will be posted on this page with a revised effective date.
If you have questions about this Privacy Statement or Titan’s website privacy practices, contact:
Titan Home & Exterior Services
616-419-0797
titansat2019@gmail.com
www.titan-home-services.com